Last updated: 8th Aug 2026
The Walk In Clinic (“we”, “our”, “us”) operates the website www.thewalkinclinic.org, our mobile app (if applicable), and related digital channels. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of patients, visitors, and users of our Services.
By using our website, app, or any of our services, you agree to the practices described in this Policy. If you disagree with any part of it, please do not continue using our Services.
1.1 Content on our website, app, and social media (Facebook, Instagram, X, YouTube, etc.) is provided for general educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
1.2 We do not guarantee that all information on our platforms is complete, current, or error-free. You should not rely solely on this content to make health decisions.
1.3 In a medical emergency, call your local emergency number or go to the nearest hospital immediately – do not wait for an online response.
1.4 Using our website or app does not, by itself, create a doctor-patient relationship. That relationship begins only once you book and attend a consultation with one of our clinicians.
2.1 A formal doctor-patient relationship is established only when you make a direct appointment (in person or online) with a clinician through The Walk In Clinic.
2.2 Always consult your own GP or a qualified healthcare professional about symptoms, treatment, or medication. Do not delay seeking medical care because of something you read on our platforms.
2.3 Opinions expressed by individual clinicians on our platform are their own professional views and do not necessarily represent an official position of The Walk In Clinic.
3.1 Any brand names, logos, or trademarks of third parties (including pharmaceutical or healthcare companies) that appear on our platforms remain the property of their owners. Their appearance does not imply endorsement by The Walk In Clinic unless explicitly stated.
3.2 We make no guarantees about the safety, suitability, or effectiveness of any medication, treatment, or product referenced on our site.
4.1 We take reasonable steps to keep information about our clinicians’ qualifications, specialties, and experience accurate and up to date, but we cannot guarantee it is always current.
4.2 Personal opinions expressed by our clinicians (medical or otherwise) are their own and do not reflect an official stance of The Walk In Clinic.
5.1 Our platforms may link to external websites for convenience. We do not review, control, or take responsibility for the content, accuracy, or privacy practices of those third-party sites.
5.2 Visiting external links is at your own discretion and risk.
We may collect:
This information is collected when you register, book an appointment, contact support, or otherwise interact with our website or app.
We use personal information to:
We apply reasonable technical and administrative safeguards, including SSL encryption for sensitive data, and restrict access to authorized personnel only. Financial transactions are handled through reputable third-party payment gateways — we do not store your card details on our own servers.
We use cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve performance. You can disable cookies through your browser settings, though some features may not work correctly without them.
We do not sell or rent your personal data. We may share information with trusted service providers who help us operate our website, manage bookings, or process payments – all of whom are required to keep your data confidential.
We may use tools such as Google Maps to display clinic locations. Use of these tools is subject to Google’s own data policies. See: Google Advertising Principles
We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.
You may opt in to receive appointment reminders, health tips, or updates by email. You can unsubscribe at any time by contacting us at info@thewalkinclinic.org.
All content, graphics, and design on our website and app are the intellectual property of The Walk In Clinic and are protected by copyright law. Unauthorized use or reproduction is prohibited.
We may update this Privacy Policy periodically. Significant changes will be posted on our website or communicated by email. Continued use of our Services after such updates means you accept the revised Policy.
The Walk In Clinic and its affiliated clinics, staff, and partners are not liable for injury, loss, or damage resulting from the use or misuse of our services, website, or communication channels, including direct, indirect, incidental, or consequential damages, to the extent permitted by law.
For questions or concerns about this Privacy Policy:
The Walk In Clinic Email: info@thewalkinclinic.org Address: Unit 33 Showgrounds Shopping Centre, Clonmel, Co Tipperary
The Walk In Clinic operates www.thewalkinclinic.org and related platforms (web, app, phone). These Terms apply to anyone making an online payment to us. By authorizing a payment, you accept these Terms, which we may update from time to time – please check back periodically.
We do not guarantee uninterrupted availability of our online payment system.
These Terms are governed by the laws of Ireland, and any disputes are subject to the exclusive jurisdiction of the Irish courts.
Transactions are encrypted via SSL. We are not responsible for data exposure resulting from user-side negligence (e.g., shared devices, weak passwords).
We connect patients with independent healthcare professionals; medical services are delivered by those professionals, not directly by The Walk In Clinic. Virtual consultations do not replace in-person evaluation where needed.
What information do you collect? Name, email, phone number, and mailing address (e.g., for home visits or delivery, if offered).
Is my payment secure? Yes – we use secure third-party payment processors meeting industry security standards.
Do you store my card details? No, we never store card, bank, or wallet information.
When is my data collected? When you register or book an appointment via our website or app.
What payment methods are accepted? Credit card, debit card, online banking, and mobile wallets.
Are there extra service charges? Confirm your actual policy – e.g., “No additional fee is charged for online appointment payments.”
Can I get a refund if I cancel? Yes, see the Refunds section above.
